About
I am CEO and CTO of Web Systems, a software house in Łódź, Poland. I have been building software since 1999 – today with a team of people and AI agents.
I started with websites and small systems for companies. Over time the projects grew: online stores, B2B platforms, ERP integrations, infrastructure. In 2006 I founded Web Systems because one person was no longer enough.
Today I split my time between leading the team, architecting client projects and building our own products. I learn the most from AI implementations – and that is what I write about most.
01
Timeline
-
1999
Started in the digital industry
First commercial websites and systems for companies. -
2002
k4.pl
First own project: plugins and modules for online stores (2002–2004). -
2006
Web Systems
I found a software house in Łódź. Today a team of 6. -
2023
EpicCRM
A CRM with AI: leads, sales, task automation. -
2024
Own SaaS products
Launch of Botino and Jalvo. -
2025
Tenanto and a large AI rollout
Tenanto and the first large AI assistant (RAG) in the public sector. -
2026
Tendario
AI for finding and analysing public tenders.
02
How I work
01
Substance over slides
I start with the problem and the numbers, not with slides.
02
I own the outcome
I am accountable for a working system, not for hours spent.
03
Simple wins
First I check whether less technology will do.
04
Honest about risk
I say what I don’t know and what can go wrong – before we start.
05
I document
So your team can take over the system without me.
03
Stack and tools
WordPressWooCommercePHPLaravelNode.jsVueReactPostgreSQLMySQLRedisDockerProxmoxCloudflaren8nLLM / RAGMCPGit
04
Press kit
Krzysztof Balicki – CEO & CTO of Web Systems, building software since 1999.
Krzysztof Balicki is CEO and CTO of Web Systems, a software house in Łódź, Poland. He has been building and running IT projects since 1999 – today with his team and AI agents.
Krzysztof Balicki is CEO and CTO of Web Systems, a Łódź-based software house that builds systems for companies and develops its own products, including Mailcraft, Botino and Tendario. In the digital industry since 1999, he runs projects from strategy and architecture to delivery, specialising in e-commerce, integrations and practical AI. On balicki.me he writes about life as a CTO and what works in real projects.
